Are there any legality issues with this product?

No. The product is derived from compliant industrial hemp crops grown in the United States (Colorado) and audited by the Colorado Department of Agriculture. All oils were processed in our laboratories in Loveland, Colorado that was the first to obtain certification from the Denver Health Department for CBD oils sold in the City of Denver. Naturally occurring cannabinoids in legal hemp crops were defined as legal by the 9th circuit court in the 2004 HIA vs. DEA precedent, and then reinforced in the 2018 Farm Bill which legalized domestic hemp production nationwide.

Do I need to refrigerate the Drops bottles?

The purified hemp seed oil used in the Whole Pet Drops is formulated to not require refrigeration. However, if you need to store your Whole Pet Drops for long periods, refrigeration will extend shelf life. Keeping the bottles in the fridge will extend the life of an unopened bottle by 2 years.

Has this product been researched?

Yes. Following Elite Botanicals’ ongoing collaboration with university research studies and the ongoing positive results, we are proud to have the Whole Pet CBD products available to the public through our retail partners nationwide. Elite continues to support the ongoing research studies at CSU veterinary school and makes ongoing donations to pet rescue centers nationwide to collect additional feedback and responses from consumers.

An early link to information about the study is available here.

How is the CBD Extracted?

All of the CBD oil used in our products is fractionally distilled and the purest full-spectrum oil possible to use. Most companies don’t go to that level of refinement for inputs to pet products, but it is what we have always done and what we have always used in the university studies we have participated in. The crude part of the extraction from the plant material is performed with either CO2 or alcohol, but then it is winterized, filtered several times, and fractionally distilled in two passes – one through a wiped film system and the other through a short-path distillation system. Potency and purity are tested at multiple stages both through refinement as well as in the final product for the comprehensive COA that is available to our customers.

For what it’s worth – there is a lot of misinformation published regarding extraction methodologies – Anyone using CO2 and winterizing the oil uses alcohol/ethanol in that process…and anyone using a CO2 extraction system that processes hemp – 99.999% of the time is using ethanol as a co-solvent to speed up the process. In the end – when you are fractionally distilling the final product, the early stage extraction isn’t very relevant to the final product outside of process efficiency. Most companies just like to tout the use of CO2 cause it makes people feel warm and fuzzy as if it’s compressed air doing the extraction…it’s not 🙂

Is it Organic?

Not only do we use organic inputs wherever possible for all the products and leverage organic cultivation methodologies for the hemp plants – the plants we extract and our partner farm(s) are certified organic farms with the USDA NOP:

Is this a hemp or medical cannabis product?

When asked if our plants are hemp or cannabis (or marijuana even), there is a bit of clarification needed:

In botanical terms, all are ‘cannabis’ (‘marijuana’ is just a derogatory term used during prohibition). Hemp is generally referring to fiber and oilseed varieties that produce very little in the way of cannabinoids such as CBD. Some companies (primarily in Europe where there is an abundance of hectares of fiber and oilseed hemp) will process massive amounts of bulk to retrieve small amounts of oil/cannanbinoids. On the other side of the cannabis family are what are considered drug varieties and they come in 4 primary ‘types’ – three of which include: Type1=THC dominant, Type 2=balanced THC:CBD, and Type 3 = CBD dominant.

Under U.S. Industrial Hemp regulations – there is a unique situation where farmers are allowed to grow CBD rich cannabis strains (type 3 drug varieties), harvest them at a appropriate date/timeframes, and maintain compliance with ‘industrial hemp’ regulations – that is ensuring there is very little (below .3% THC) in the final plant material. This allows for the hemp farms to produce a full-spectrum cannabinoid rich oils that are still derived from ‘industrial hemp’.

So while we call our plants ‘hemp’, that is simply a nomenclature issue based on regulatory compliance. All of the Whole Pet CBD products are made with fractionally distilled, full-spectrum CBD oil.

What is the appropriate dosage?

The doctors that we collaborate with have recommended between 1/2 to 1mg per pound of the pets body weight depending on severity and whether being used as maintenance or to specifically treat a condition.

For the Drops products – Increments up to a full ML is marked on each graduated dropper to help ensure you provide consistent amounts to your pet.

  • The 300mg formula has 10mg per ML / Dropper Full
  • The 600mg formula has 20mg per ML / Dropper Full
  • The 1200mg formula has 40mg per ML / Dropper Full
  • The 2400mg formula has 80mg per ML / Dropper Full

Our canine treats and gravy powder are formulated at 20mg per treat or scoop.

Feel free to start lower, but also note that the studies we have been involved in went up to a significantly higher dosage amount with no negative side effects.

What is the product return policy

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing Cannabidiol (CBD) from hemp oil. These statements have not been evaluated by the FDA and the products are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new supplement program. We are committed to complete compliance with all relevant regulations and regulatory bodies, including the FDA and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD products.

Please email if there are any issues with the product you received and we are more than happy to assist you in any way possible.

Unopened products can be returned within 7 days of receiving your product, according to the terms of our Returns Process defined below.

No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Return, please email us at

**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**


Returns Process:


1) Email us at  ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.

2) Once you have shipped your product back to us – please also email the tracking number to, so we can keep an eye out for it.

3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

*If you have any questions regarding our return policy please email  *


Your acceptance of the terms of purchase means you agree to and understand the refund/return policy.

Elite Botanicals & Whole Pet CBD will only accept returns and refunds from purchases made on and Please work with the retailer when dealing with returns for purchases made in a retail store.

What other ingredients do you use?

The Drops and Softgel Capsules products use a purified hemp seed oil as the carrier vs. many other manufacturers using coconut (mct) oil – it’s rich in omegas and can serve as a replacement for fish oil supplements. The treats use coconut (MCT) oil as the cannabinoid/oil carrier, use organic inputs and have no preservatives (which limits the shelf life to 6 months).

When will I get my order?

Orders placed before 4pm will ship the following day with free ground shipping via UPS. Priority shipping options are available for an additional fee that can be calculated with your order.

Where can I purchase Whole Pet CBD?

National sales are available through many of our retail partners or on our webstore.  You can also see our Retailers list on the home page for a list of locations where you can get Whole Pet products.

Will it get my pet ‘high’?

No. While our oils are full spectrum, whole-plant extractions, there are only trace amounts of THC (the chemical in cannabis that gets you ‘high’) in the oils used in the Whole Pet products.